Companies throughout industries produce large volumes of unstructured communications data, from emails, messages tickets, and customer services to sales and order management processes, shipping information customer and vendor communications in manufacturing. Approximately 80-90% of enterprise data are unstructured, and the volume will grow to 175 zettabytes by 2025. Only 20% of the data is structured. Poor communications data leads to issues like delayed response,
The demand for automation continues to skyrocket in 2024. Furthermore, considering the demand for agile workflow and reduced time-to-market deliverables in the digitized era, the surge of cognitive automation is expected to continue for the long term. A 2023 Forrester survey states that more than 56% of businesses strive for process improvement. 71% of organizations agree that end-to-end automation is a crucial driver of
In today’s rapidly evolving technological landscape, the integration of Artificial Intelligence (AI) into automation processes is transforming the way businesses operate. Recent data from Automation Anywhere underscores the impact of this shift: 78% of enterprises report significant productivity gains due to automation. With 72% of organizations planning investments in AI/ML for the upcoming year and 40% already deploying Generative AI (GenAI) solutions, it’s clear
