Streamlining Business Processes with D365 Finance and Operations

Our client is a neutral, not-for-profit organization that develops and maintains global standards for efficient business communication. They have been instrumental in creating widely used tools such as the barcode, that was recognized by the BBC as one of “the 50 things that made the world economy”. They have associations in 112 countries with 1.5 million user companies and process approximately 6 billion transactions every day, facilitating smooth and accurate communication between the businesses.

Our client despite their success, faced several challenges with their current processes:

• The booking and verification processes for barcodes were complex and time-consuming
• The system had issues regarding job creation, verifications checklists, and status checks. This resulted in data inaccuracies
• During their system migration from Axapta 2012 to D365 Finance, several customized features and functionalities became inoperable, leading to operational delays and disruptions

• Development and Customization – Customized modules for barcode booking and Verification. Also created Job list modules and related functionalities
• Assessment and evaluation – Custom features at Axapta 2012 vs. D365 Finance
• Developed new modules in addition to customizing existing modules
• Process modifications to suit organizational operations
• SharePoint integration, Power Apps Extensions and DevOps pipeline configurations
• Created reports and dashboards for better visibility

• Barcode booking, validation, and issue process streamlined/automated
• Efficiency of sales order, job lists, and payment processes improved
• Control at each stage through validations
• Permanent resolution for technical issues
• Implemented new modules that align with organizational processes
• Cost-effective extensions used
• Better operations visibility with interactive dashboards