Microsoft Dynamics 365 CE

Upscale Your Customer Experience with Our
Microsoft Dynamics 365 CE Services

Optimize your customer data and marketing efforts
by seamlessly integrating CRM with your
business processes.

crm-dynamics-crm

Evoke has deployed its expertise in Microsoft Dynamics 365 CE to benefit its global clientele. Our expertise in implementation, customization, and integration helps you to streamline processes, acquire new customers, and improve revenues.

Our CRM services are comprehensive and has helped our global clients to make it a single source of truth for customers’ data. Our consultants are certified and can provide best-in-class and cost-effective solutions according to your specific business needs.

Microsoft Dynamics 365 CE Benefits

Our Comprehensive Suite of D365 CRM Services

Our services have been meticulously designed to define, orchestrate, and enrich customer relationship management. Evoke’s D365 CRM services cater to a diverse clientele requiring expert, competitively priced CRM solutions. Our services are adaptive, responsive, and attuned to the needs of modern enterprises.

Here are the areas that our domain specialists and multi-skilled engineers serve

  • Businesses seeking a competitive edge through improved customer relationships
  • Organizations looking to leverage Azure cloud capabilities within their CRM strategy
  • Companies in need of scalable CRM solutions to accommodate dynamic customer interaction channels

Our Microsoft Dynamics 365 CE Service Offerings

Consulting Services

We begin by understanding your key objectives and the hurdles. Our wide range of services include in-depth assessments, creating tailored solutions, careful set-up and adjustments, smooth transitions of your data, solid system link-ups, and personalized enhancements, etc.

Integration

This involves handling business objectives, Infrastructure, Data management and security. Crucial steps include validation of integration endpoints, data mapping and transformations, selecting the right integration technologies, and establishing stringent protocols for security, error handling, and monitoring.

Managed Services

Our comprehensive suite covers seamless provisioning of resources, continual enhancements, Incident Management, and seamless Integrations across systems. It also includes round-the-clock On-call Support, vigilant Monitoring, rigorous Security Compliance measures, robust Backup and Disaster Recovery solutions, proactive Maintenance and efficient User and License Management.

Migration and Upgrade

We simplify and accelerate the process with a strategic approach, designed to minimize complexity and shorten project timelines. Our best practices ensure seamless transition of critical elements such as Master data, customer records, product details, vendor information, and current transactions like sales and purchase orders, inventory levels, and outstanding balances.

Support and Maintenance

Evoke boasts a resilient system to provide unparalleled Support and Maintenance to our customers. These include access to a user-friendly self-service portal, intuitive Service Dashboards offering valuable insights and customizable incident management capabilities, as well as flexible support service packages with around-the-clock coverage, ensuring that assistance is readily available whenever it’s needed.

License Management

Evoke has the expertise to optimize your license costs effectively through meticulous management of Device Subscription License, Tenant-Based Subscription License, and Named Subscription Licenses. By planning and implementing optimization strategies tailored to your specific needs, we ensure that you derive maximum value from your licensing investments while minimizing unnecessary expenses.

Success Stories

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